Responsible Gaming
Our Commitment to Safe Gaming
At Crown Range Lounge, we're committed to promoting responsible gaming practices. Online casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. If you choose to play, please do so within your means and for fun.
Age Verification
Online gambling in New Zealand is strictly for individuals aged 18 years and over. We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, you must not access or use any online casino services.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, it may indicate a gambling problem:
- Gambling with money you can't afford to lose
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount spent
- Feeling anxious, irritable, or restless when trying to cut down
- Neglecting family, work, or personal responsibilities due to gambling
- Using gambling to escape problems or relieve stress
- Borrowing money or taking on debt to fund gambling
- Failed attempts to control, cut back, or stop gambling
- Spending increasing amounts of time and money on gambling
- Risking important relationships, education, or career opportunities
Self-Help Tools & Safer Gaming Features
Most reputable online casinos offer tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe
- Loss Limits: Set a maximum amount of losses you're willing to accept
- Reality Checks: Receive notifications during play sessions reminding you of time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
- Time-Out: Take a break from gambling for a set period
- Account Closure: Permanently close your account if needed
Get Help & Support
If you're struggling with problem gambling, professional help is available. Please reach out to:
New Zealand Support Services
- Problem Gambling Foundation (PGF)
Free, confidential, nationwide support
Phone: 0800 352 352 (24/7)
Website: www.pgf.nz - Gambling Helpline Aotearoa
Counselling and support services
Phone: 0800 664 262
Website: www.gamblersanon.org.nz
International Support Services
- GamCare (UK) – www.gamcare.org.uk
- GamStop (UK Self-Exclusion) – www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (USA) – www.ncpgambling.org
Take Action Today
If you or someone you know is struggling with problem gambling, please don't hesitate to seek help. Support is available, and recovery is possible. Contact the Problem Gambling Foundation or your local support service today. Remember, gambling should always be a form of entertainment, never a solution to financial problems.